Technology is an indispensable tool for people professionals in recruitment and workforce planning. Technologies such as social media, online assessment platforms and chatbots have revolutionised the way organisations source, assess, and engage talent. As these technologies become more sophisticated and entrenched, it is crucial for people professionals to ensure that their use is responsible, ethical, and compliant with relevant regulations.

This guide examines how technology is used across the different stages of recruitment and workforce planning, and introduces you to the benefits and risks of using technology to equip you with new knowledge to advocate for ethical and sustainable practices.

People professionals can use this guide to navigate the complex world of technology-driven recruitment and workforce planning and apply the guiding principles of responsible technology use to create a more inclusive, diverse, and equitable workforce for the future.

CIPD member content

This content is only available for CIPD members

The full series

Using technology responsibly to
manage people

Our guides on how people professionals can lead on the responsible use of technology within organisations

Callout Image

More on this topic

Topics
AI in the workplace

Browse our resources on the use and impact of artificial intelligence technology in the workplace

Thought leadership
Leveraging L&D tech to organisational advantage

How can L&D teams can engage with new technologies like generative AI to impact performance?

Reports
Labour Market Outlook

Read our latest Labour Market Outlook report for analysis on employers’ recruitment, redundancy and pay intentions

CIPD Viewpoint
Age-diverse workforces

Explore the CIPD’s point of view on age diversity in the workplace, including recommendations for employers and actions for the UK Government

Latest guides

Guides
People manager guide: Supporting employee resilience

Practical guidance on helping employees adapt and thrive when faced with workplace stress

For Members
Guides
Resilience: Guide for people professionals to support employees

Advice and tips on how HR professionals can support organisational and individual resilience

For Members
Guides
Internships that work: Guide for employers

Guidance for employers on starting or improving an internship programme, including a checklist and model agreement

For Members
Guides
Mediation: An approach to resolving workplace issues

Practical advice on how to use this approach as part of your wider conflict management strategy

For Members
All guides